The team
Meet the people who look after your pets
Every member of our team is DBS checked, fully insured and hand-picked by Louise for their genuine love of animals and attention to detail.

Louise
Louise has been around dogs since the pram. After nine years running a successful dog care franchise — winning Franchise of the Year four times — she launched House & Hound Suffolk to bring that same standard to a local, independent service. She handles the day-to-day running, client relationships and makes sure every carer meets her exacting standards.
9
Years experience
4×
Franchise of the Year
5★
Client rating
Our carers
The team behind the care

Philip
CarerPhilip has been a lifelong dog owner and joined the team through his genuine passion for animal welfare. Calm, reliable and wonderfully patient — dogs take to him immediately. He specialises in house sitting and keeping to established routines.

Jeff
Carer & WalkerJeff brings energy and enthusiasm to every walk. He knows the Suffolk bridleways and footpaths like the back of his hand and has a natural ability to manage groups of dogs safely and calmly. A firm favourite with the regulars.

Michael
CarerMichael is a natural with dogs of all breeds and temperaments. Patient, attentive and genuinely enthusiastic about animal welfare, he takes the time to build trust at the dog's pace. A reliable pair of hands for house sitting and day-to-day care.

Kate
Carer & WalkerKate's warm, cheerful personality puts both dogs and owners at ease. She's meticulous about following feeding schedules, medication routines and exercise plans — exactly the kind of detail-oriented care that gives owners confidence.

Juliet
CarerJuliet is the team's quiet achiever — dependable, observant and deeply affectionate with animals. She particularly enjoys house sitting, where she can build a bond with pets over several days and keep everything running exactly as the owner would.
What we look for in a carer
Every carer is personally vetted by Louise. We don't just look for experience — we look for the right temperament, genuine affection for animals and the reliability that gives owners complete peace of mind.
Genuine animal lovers
Not just dog walkers — people who truly care about animal welfare.
DBS checked & insured
Background checks and full insurance — non-negotiable for every team member.
Reliable & consistent
We follow your routines to the letter. Punctuality and dependability are essential.
Great communicators
Regular updates, honest feedback and responsive to your questions.
Want to meet us?
We always offer a free meet & greet before any booking. Come say hello, see how we work and decide if we're the right fit for your pet.
Arrange a meet & greet